We reserve the right to change our refund policy at any time. Our policy lasts 5 days after receiving our product. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be UNUSED and in the same condition that you received it. It must also be in the original packaging UNOPENED.

Only regular priced items may be refunded, unfortunately SALE and Discounted items cannot be refunded.

To complete your return, please email us at info@omnihiraya.com (Please check our FAQ page for more details)